Terms of Use

Last Updated: 20 August 2026

Welcome to  akevaa.com. These Terms of Use govern your access to and use of our website, http://akevaa.com/, and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

1. About Our Store

akevaa is an online e-commerce store that offers products to customers through our website.

We may source and fulfil certain products through third-party suppliers and logistics partners. This allows us to offer a wider range of products while maintaining an efficient fulfilment process.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.

• The information you provide to us is accurate and complete.

• You will use our website only for lawful purposes.

• You will not use our website to commit fraud or abuse our services.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on our website are accurate.

However:

• Product colours may vary slightly depending on your device or screen settings.

• Product dimensions may have minor variations.

• Product images may sometimes be for illustrative purposes.

• Product availability may change without prior notice.

• We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that every product description, image or specification will always be completely error-free.

4. Pricing

All product prices are displayed on the website at the time of purchase.

We reserve the right to change product prices, discounts and promotional offers at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any payment already received.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to:

• Accept or decline an order.

• Cancel an order.

• Limit the quantity of products purchased.

• Cancel orders suspected of fraud or misuse.

• Cancel orders where a product is unavailable or incorrectly listed.

If we cancel an order after receiving payment, the amount paid for the cancelled order will be refunded through the applicable payment method.

6. Payment

We may accept payment methods including:

• Credit and debit cards

• UPI

• Net banking

• Wallets

• Cash on Delivery (where available)

• Other payment methods displayed at checkout

Payments are processed through third-party payment service providers.

We do not store complete payment-card information on our website unless otherwise required and permitted by applicable law.

7. Cash on Delivery

Cash on Delivery may be available for selected products and locations.

We may contact customers to verify COD orders before dispatch.

We reserve the right to restrict or cancel COD orders where we identify repeated order cancellations, refused deliveries, fraudulent activity or other misuse.

8. Shipping and Delivery

We ship products to serviceable locations within the regions shown at checkout.

Estimated delivery times are provided for guidance and may vary due to:

• Courier delays

• Weather conditions

• Holidays

• Remote locations

• Operational issues

• Incorrect customer information

• Events beyond our reasonable control

Delivery estimates are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing a correct name, address, phone number and other required delivery information.

9. Third-Party Suppliers and Fulfilment

Some products purchased through our website may be sourced, processed or fulfilled by third-party suppliers or logistics partners.

Where applicable, the supplier may package and dispatch the product directly to you.

We remain responsible for handling your order in accordance with our published policies and applicable law, but delivery timelines and inventory may depend on our fulfilment partners.

10. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Products may be eligible for return or replacement only when the applicable conditions in our Return & Refund Policy are satisfied.

For damaged, defective or incorrect products, customers may be required to provide photographs, videos, order information or other reasonable evidence to help us investigate the issue.

11. Order Cancellation

You may request cancellation of an order before it has been dispatched, subject to our cancellation policy.

Once an order has been dispatched, cancellation may not be possible.

If a customer refuses or rejects a COD delivery, we reserve the right to restrict future COD orders from that customer.

12. Customer Information

You agree to provide accurate and current information when placing an order or creating an account.

You are responsible for ensuring that your contact and delivery information is correct.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

13. Promotions and Discounts

Promotional offers, coupon codes and discounts may be subject to additional terms.

Unless specifically stated otherwise:

• Offers cannot be exchanged for cash.

• Multiple promotional codes may not be combined.

• We may modify or discontinue promotions at any time.

• Promotional offers may have limited validity.

14. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Brand names

• Product descriptions

• Graphics

• Images

• Website design

• Text

• Icons

• Videos

is owned by or licensed to akevaa and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell or commercially exploit our website content without our prior written permission.

15. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Introduce malicious software or harmful code.

• Use automated systems to scrape or copy our website without permission.

• Submit fraudulent orders.

• Abuse promotional offers.

• Provide false information.

• Interfere with the security or operation of our website.

16. Third-Party Services

Our website may use third-party services, including payment gateways, shipping providers, analytics services, advertising platforms and other technology providers.

Your use of such services may also be subject to the terms and privacy policies of those third parties.

We are not responsible for the independent policies or practices of third-party service providers.

17. Website Availability

We try to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

• Maintenance

• Technical problems

• Server issues

• Software updates

• Security issues

• Events beyond our reasonable control

18. Limitation of Liability

To the maximum extent permitted by applicable law, [Your Store Name] will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

19. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, transportation disruptions, government restrictions, technical failures or other unforeseen events.

20. Privacy

Your use of our website is also governed by our Privacy Policy.

We collect and process customer information in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy before using our website or placing an order.

21. Grievance Redressal

For customer complaints or grievances, please contact us using the details below.

 Email:akshaykumar8714@gmail.com
Phone: 7018526110

We will make reasonable efforts to acknowledge and address customer complaints in accordance with applicable law.

22. Changes to These Terms

We may update these Terms of Use from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

23. Governing Law

These Terms of Use shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer-protection laws.